Development of the Order Collection App for iPad – Fackelmann

Creation of the agent order collection app for Fackelmann

Fackelmann is a multinational company specializing in the wholesale trade of cutlery, flatware, and cookware. The company’s sales network is extensively distributed across the territory to serve its wide customer base. Fackelmann employs a substantial number of sales agents who are responsible for collecting orders and forwarding them to the appropriate office. With such a large and widespread sales force, it became necessary to adopt a system that could digitize the order process, enabling agents to streamline and optimize their work while eliminating the margin for error. Our order collection solution for sales agents, Upp Ordini, perfectly meets this need. Upp Ordini is an iOS and Android tablet application that transforms PDF catalogs into powerful interactive sales tools.

The technology we have developed and refined over the years scans the uploaded PDF catalogs, identifies product codes, and makes them clickable for easy addition to a shopping cart. The sales agent simply selects a customer from their personal directory and browses the catalog alongside the purchasing manager. With a single tap on the product code, it is added to the order note, where quantities and customized discounts can be specified. Once the process is complete, the order can be sent to the headquarters and directly integrated into the company’s management system for standard processing. The adoption of this tool has allowed Fackelmann to achieve significant cost savings over the medium term while improving the quality of work for hundreds of agents who now place orders directly from their tablets. Discover this tool on the Upp Ordini page.