{"id":20907,"date":"2026-05-04T16:42:37","date_gmt":"2026-05-04T14:42:37","guid":{"rendered":"https:\/\/www.weblink.it\/?p=20907"},"modified":"2026-05-04T16:42:37","modified_gmt":"2026-05-04T14:42:37","slug":"ups-smart-e-commerce-report-what-drives-us-to-shop-online","status":"publish","type":"post","link":"https:\/\/www.weblink.it\/en\/ups-smart-e-commerce-report-what-drives-us-to-shop-online\/","title":{"rendered":"UPS Smart E-commerce Report: What Drives Us to Shop Online?"},"content":{"rendered":"<div id='introarticolo'  class='avia-section av-k1lw4axz-f4b51159d4569c40aa7c7dc267523bb3 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_three_fifth  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20907'><div class='entry-content-wrapper clearfix'>\r\n\r\n<section  class='av_textblock_section av-k1lvgap6-822e3b82635014cdbf6a8a495ef96cc4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1><strong>UPS Smart E-commerce Report: What Drives Us to Shop Online?<\/strong><\/h1>\n<\/div><\/section>\r\n\r\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20907'><div class='entry-content-wrapper clearfix'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33o87l-9dea6429680b60dcaf604d4d07a4cc5f\">\n.flex_column.av-33o87l-9dea6429680b60dcaf604d4d07a4cc5f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-33o87l-9dea6429680b60dcaf604d4d07a4cc5f av_three_fifth  avia-builder-el-2  el_after_av_section  el_before_av_two_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-khc5w0s6-315a3c3f57ccd7a942d8aa247fcc1b63 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.ups.com\/it\/it\/Home.page\">UPS<\/a>, the American international shipping company, interviewed over 10,000 consumers, showing us their purchasing habits before and after the pandemic.<\/p>\n<p>To further help retailers navigate this constantly evolving environment, in January 2021 UPS commissioned a survey of over 10,000 consumers across eight key European markets: the United Kingdom, France, Germany, Italy, Spain, the Netherlands, Belgium, and Poland.<\/p>\n<p>The UPS Smart E-commerce Report gave us an exclusive insight into the challenges online merchants have to face and the potential opportunities offered by the transformation of consumer habits.<\/p>\n<p>Here are some interesting insights:<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1wt831-81f701c7944ff720bd4fea0310872ea2\">\n.flex_column.av-1wt831-81f701c7944ff720bd4fea0310872ea2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1wt831-81f701c7944ff720bd4fea0310872ea2 av_two_fifth  avia-builder-el-4  el_after_av_three_fifth  el_before_av_textblock  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kikgst2y-97d17425f4e19db96d5dce064a9df539\">\n.avia-image-container.av-kikgst2y-97d17425f4e19db96d5dce064a9df539 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kikgst2y-97d17425f4e19db96d5dce064a9df539 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kikgst2y-97d17425f4e19db96d5dce064a9df539 av-styling- avia-align-center  avia-builder-el-5  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-20647 avia-img-lazy-loading-not-20647 avia_image ' src=\"https:\/\/www.weblink.it\/wp-content\/uploads\/2021\/06\/cart-1030x579.jpeg\" alt='' title='cart'  height=\"579\" width=\"1030\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.weblink.it\/wp-content\/uploads\/2021\/06\/cart-1030x579.jpeg 1030w, https:\/\/www.weblink.it\/wp-content\/uploads\/2021\/06\/cart-300x169.jpeg 300w, https:\/\/www.weblink.it\/wp-content\/uploads\/2021\/06\/cart-768x432.jpeg 768w, https:\/\/www.weblink.it\/wp-content\/uploads\/2021\/06\/cart-705x397.jpeg 705w, https:\/\/www.weblink.it\/wp-content\/uploads\/2021\/06\/cart.jpeg 1440w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/><\/div><\/div><\/div><\/div>\r\n\r\n<section  class='av_textblock_section av-kpp7t2zl-adf1e87903c84ff101de7d0954f7ede1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h3><strong>What are the reasons why we buy from small and independent retailers?<\/strong><\/h3>\n<\/div><\/section>\r\n\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cqoqkw-3b365fbe17783741f8028ea7892774f7\">\n.flex_column.av-cqoqkw-3b365fbe17783741f8028ea7892774f7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cqoqkw-3b365fbe17783741f8028ea7892774f7 av_one_half  avia-builder-el-7  el_after_av_textblock  el_before_av_one_half  first flex_column_div av-zero-column-padding  column-top-margin'     ><div  class=\"avia-animated-number av-kpp7fx9h-30821dff7cca5dcd6aee152affcab3a4 av-force-default-color avia_animate_when_visible  avia-builder-el-8  avia-builder-el-no-sibling  \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"50\" data-start_from=\"0\">50<\/span><span class=\"avia-no-number\">%<\/span><\/strong><div class=\"avia-animated-number-content\"><p>To help small and local businesses<\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bjidsg-805f0a67fd3b15b6d54293124f51bd00\">\n.flex_column.av-bjidsg-805f0a67fd3b15b6d54293124f51bd00{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-bjidsg-805f0a67fd3b15b6d54293124f51bd00 av_one_half  avia-builder-el-9  el_after_av_one_half  el_before_av_one_half  flex_column_div av-zero-column-padding  column-top-margin'     ><div  class=\"avia-animated-number av-9it540-d07967f77021176348fc3b22e8f202a2 av-force-default-color avia_animate_when_visible  avia-builder-el-10  avia-builder-el-no-sibling  \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"40\" data-start_from=\"0\">40<\/span><span class=\"avia-no-number\">% <\/span><\/strong><div class=\"avia-animated-number-content\"><p>Customer service is better and more personal when dealing with smaller or local retailers<\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7y9ti8-fca9b1659fc56d74fe2addd79559dc77\">\n.flex_column.av-7y9ti8-fca9b1659fc56d74fe2addd79559dc77{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7y9ti8-fca9b1659fc56d74fe2addd79559dc77 av_one_half  avia-builder-el-11  el_after_av_one_half  el_before_av_one_half  first flex_column_div av-zero-column-padding  column-top-margin'     ><div  class=\"avia-animated-number av-5jq1ao-62a7495bcf441cd2bdf7a32a81456021 av-force-default-color avia_animate_when_visible  avia-builder-el-12  avia-builder-el-no-sibling  \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"37\" data-start_from=\"0\">37<\/span><span class=\"avia-no-number\">% <\/span><\/strong><div class=\"avia-animated-number-content\"><p>The experience is more personal when buying from small retailers<\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3j05gw-bd21e14eae755adf15578882e7c38fb3\">\n.flex_column.av-3j05gw-bd21e14eae755adf15578882e7c38fb3{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3j05gw-bd21e14eae755adf15578882e7c38fb3 av_one_half  avia-builder-el-13  el_after_av_one_half  el_before_av_one_half  flex_column_div av-zero-column-padding  column-top-margin'     ><div  class=\"avia-animated-number av-29vx8w-cc3bc9691e549795dd3f49f57ce19778 av-force-default-color avia_animate_when_visible  avia-builder-el-14  avia-builder-el-no-sibling  \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"25\" data-start_from=\"0\">25<\/span><span class=\"avia-no-number\">% <\/span><\/strong><div class=\"avia-animated-number-content\"><p>Small, independent retailers sell more special and innovative products<\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5yr8bk-2bcfab84d5008d637443b2e462461aa6\">\n.flex_column.av-5yr8bk-2bcfab84d5008d637443b2e462461aa6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-5yr8bk-2bcfab84d5008d637443b2e462461aa6 av_one_half  avia-builder-el-15  el_after_av_one_half  el_before_av_one_half  first flex_column_div av-zero-column-padding  column-top-margin'     ><div  class=\"avia-animated-number av-kpp7pdvy-48320b657365e2eed12acbe8b247dbaf av-force-default-color avia_animate_when_visible  avia-builder-el-16  avia-builder-el-no-sibling  \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"18\" data-start_from=\"0\">18<\/span><span class=\"avia-no-number\">% <\/span><\/strong><div class=\"avia-animated-number-content\"><p>Buying from small independent or local retailers is more convenient<\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f3ils-ad47bfbeb049c4ca2c530b2791b4993d\">\n.flex_column.av-f3ils-ad47bfbeb049c4ca2c530b2791b4993d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-f3ils-ad47bfbeb049c4ca2c530b2791b4993d av_one_half  avia-builder-el-17  el_after_av_one_half  el_before_av_one_half  flex_column_div av-zero-column-padding  column-top-margin'     ><div  class=\"avia-animated-number av-kpp7pnim-216c436ade5c7e0e14b4d72dff772ffb av-force-default-color avia_animate_when_visible  avia-builder-el-18  avia-builder-el-no-sibling  \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"9\" data-start_from=\"0\">9<\/span><span class=\"avia-no-number\">% <\/span><\/strong><div class=\"avia-animated-number-content\"><p>For loyalty\/rewards programs<\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-24y0xc-2bd873e7ae26e787225d74108ca0e5d6\">\n.flex_column.av-24y0xc-2bd873e7ae26e787225d74108ca0e5d6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-24y0xc-2bd873e7ae26e787225d74108ca0e5d6 av_one_half  avia-builder-el-19  el_after_av_one_half  el_before_av_hr  first flex_column_div av-zero-column-padding  column-top-margin'     ><div  class=\"avia-animated-number av-kpp7qz4m-ea4ff45233d3bd9477303fb9f6dfa4d5 av-force-default-color avia_animate_when_visible  avia-builder-el-20  avia-builder-el-no-sibling  \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"7\" data-start_from=\"0\">7<\/span><span class=\"avia-no-number\">% <\/span><\/strong><div class=\"avia-animated-number-content\"><p>Products from independent retailers have lower prices<\/p>\n<\/div><\/div><\/div><div  class='hr av-456z54-0a18c98d8bbcc6cb43bee6b54ab8aff2 hr-default  avia-builder-el-21  el_after_av_one_half  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\r\n\r\n<section  class='av_textblock_section av-khc5w0s6-2-e3b47452440f39ca13ac9c49e86b5a46 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>There are several factors that influence online purchases:<\/h3>\n<h3><strong>Attitude towards social media<\/strong><\/h3>\n<p>Consumers appreciate brand communications on social media, and they show a connection with purchasing preference: 52% of the European consumers surveyed <strong>said they are more likely to buy from a brand whose social media activity they consider trustworthy.<\/strong><\/p>\n<h3><strong>Generational attitudes<\/strong><\/h3>\n<p>The report also highlights how attitudes towards shopping differ depending on generation. The key finding, which will probably come as no surprise, is <strong>that people aged 25 to 34<\/strong>, often considered the first generation of \u201cdigital natives\u201d, are more likely to <strong>continue buying \u201call or almost all\u201d online even after restrictions are eased<\/strong> (23%) compared to those over 55 (10%).<\/p>\n<h3><strong>Ecology and sustainability<\/strong><\/h3>\n<p>Younger respondents require a range of sustainable or alternative delivery options: this is an important element for 55% of respondents aged 18 to 24 and for 43% of those over 55 years old<strong>.<br \/>\nThe use of sustainable packaging is the most requested measure by consumers<\/strong> in both categories: 54% request it from large retailers and 50% from small ones.<\/p>\n<h3><strong>External factors influencing e-commerce<\/strong><\/h3>\n<p>The common view among the consumers surveyed is that Brexit will affect the e-commerce sector, and everyone will have to adapt to the new relationship between the United Kingdom and the EU. With the additional turbulence caused by the coronavirus pandemic and economic instability affecting job security, the consumer sentiment revealed by our survey indicates that 2021 will probably be a more difficult year for retailers without e-commerce.<\/p>\n<h3>Conclusions<\/h3>\n<p>The survey data indicates that online shopping habits will remain in line with pre-lockdown trends and are showing some signs of growth.<\/p>\n<p><strong>There are significant opportunities for online retailers of every size to acquire new customers.<\/strong><\/p>\n<p>For this purpose, based on our experience and the results of this report, we suggest that retailers <strong>focus on personalizing the experience and offering simple, convenient solutions<\/strong>, especially when it comes to returns. Since sustainability will remain a key factor for consumers in the years to come, greater attention to zero-waste initiatives and the introduction of recyclable packaging will be very useful for converting and retaining new customers. This applies regardless of the size or scope of your business, as expectations on these issues are universally high, even more so for established brands, and are expected to grow further.<\/p>\n<p>Furthermore<strong>, customers\u2019 choices remain influenced by multiple external factors, from the brand\u2019s response to the pandemic to the tone and frequency of social media posts.<\/strong> Brand loyalty is rare and easy to lose, as a single negative experience can make customers give up on future purchases. Consumers consider the retailer\u2019s choice of delivery partner essential, and for those who want to improve their customers\u2019 experience, this aspect is more vital than ever.<\/p>\n<\/div><\/section>\r\n\r\n<div  class='hr av-3a7ktk-506819c7db81f0bf0f90650f874a8669 hr-default  avia-builder-el-23  el_after_av_textblock  el_before_av_hr '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\r\n\r\n<div  class='hr av-1y3jfc-ec7eb5562993c6ebf8553e07ffd62040 hr-default  avia-builder-el-24  el_after_av_hr  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\r\n\r\n<section  class='av_textblock_section av-khc5w0s6-1-27b51a2d6f634af6ccf35685142486eb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h4><\/h4>\n<p style=\"text-align: center;\"><strong>At Weblink, we can help you develop and grow your company in the world of online sales.<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Do you think you need a hand or some advice?<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Contact us by filling out the form below.<\/strong><\/p>\n<\/div><\/section>\r\n\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-awkc0e-1b58d07a1e3da0cb53b68de61909b817\">\n.flex_column.av-awkc0e-1b58d07a1e3da0cb53b68de61909b817{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-awkc0e-1b58d07a1e3da0cb53b68de61909b817 av_one_fourth  avia-builder-el-26  el_after_av_textblock  el_before_av_one_half  first flex_column_div av-zero-column-padding  column-top-margin'     ><\/div>\r\n\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-906p6m-b2bfa2105d883cb728b36745f25288f0\">\n.flex_column.av-906p6m-b2bfa2105d883cb728b36745f25288f0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-906p6m-b2bfa2105d883cb728b36745f25288f0 av_one_half  avia-builder-el-27  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-zero-column-padding  column-top-margin'     ><form action=\"https:\/\/www.weblink.it\/en\/ups-smart-e-commerce-report-what-drives-us-to-shop-online\/\" method=\"post\" data-fields-with-error=\"Found errors in the following field(s):\" class=\"avia_ajax_form av-form-labels-visible   avia-builder-el-28  avia-builder-el-no-sibling   \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class='  first_form  form_element form_fullwidth' id='element_avia_1_1'><label for=\"avia_1_1\">Nome <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_1_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_2_1'><label for=\"avia_2_1\">E-Mail <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_2_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_3_1'><label for=\"avia_3_1\">Numero di telefono <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_3_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_3_1\" value=\"\" \/><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_4_1\" class=\"hidden \" id=\"avia_4_1\" value=\"\" \/><\/p><div id='avia_5_1' class='av-recaptcha-area  first_form  form_element form_fullwidth av-last-visible-form-element '  data-container_class=\"\" data-custom_class=\"\" data-context=\"av_contact_form\" data-token_input=\"av_recaptcha_token\" data-version=\"avia_recaptcha_v3\" data-theme=\"light\" data-size=\"normal\" data-score=\"0.5\" data-text_to_preview=\"\" data-value=\"\"><div class=\"av-google-badge-message hidden\">This site is protected by reCAPTCHA and the Google <a href=\"https:\/\/policies.google.com\/privacy\">Privacy Policy<\/a> and <a href=\"https:\/\/policies.google.com\/terms\">Terms of Service<\/a> apply.<\/div><\/div><p class=' av_form_privacy_check av_contact_privacy_check first_form  form_element form_fullwidth' id='element_avia_6_1'><input  name=\"avia_6_1\" class=\"input_checkbox is_empty\" type=\"checkbox\" id=\"avia_6_1\" value=\"true\"\/><label class=\"input_checkbox_label\" for=\"avia_6_1\">I declare that I have read, understood and accepted the <a href=\"https:\/\/www.weblink.it\/en\/privacy-policy\/\"> privacy information<\/a>. <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Inviare\" class=\"button\" onclick=\" dataLayer.push({'event': 'form-submission'}); \" data-sending-label=\"Sending\"\/><\/p><\/fieldset><div class=\"avia-disabled-form\">This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.<\/div><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div><\/div>\r\n\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1vxipa-4bfbb10232fd5eb7dd70365ce44ff7bc\">\n.flex_column.av-1vxipa-4bfbb10232fd5eb7dd70365ce44ff7bc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1vxipa-4bfbb10232fd5eb7dd70365ce44ff7bc av_one_fourth  avia-builder-el-29  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  column-top-margin'     ><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":20647,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"UPS Smart E-commerce Report: What Drives Online Shopping?","_seopress_titles_desc":"Discover what drives consumers to shop online, from social media and sustainability to delivery choices, small retailers and e-commerce trends.","_seopress_robots_index":"","footnotes":""},"categories":[435],"tags":[503,284,504,505],"class_list":["post-20907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articoli-en","tag-acquistare-online-en","tag-ecommerce-en","tag-report-ecommerce-2021-en","tag-report-ups-en"],"_links":{"self":[{"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/posts\/20907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/comments?post=20907"}],"version-history":[{"count":3,"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/posts\/20907\/revisions"}],"predecessor-version":[{"id":20943,"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/posts\/20907\/revisions\/20943"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/media\/20647"}],"wp:attachment":[{"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/media?parent=20907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/categories?post=20907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.weblink.it\/en\/wp-json\/wp\/v2\/tags?post=20907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}